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terms and conditions

Terms and Conditions

Trading name

Yoga-ez

Trade descriptions

We have made every effort to ensure photography, descriptions and details are accurate. However, slight differences in colours and textures may occur and manufacturers’ product specifications may change slightly after going to press. Please note all measurements are approximate.



Prices
Any prices displayed are in UK pounds sterling. Local taxes and duties outside the EU are the responsibility of the shopper or recipient in the country of destination where applicable

Affiliate stores sales goods

Where goods are purchased from affiliate sites, Yogaez holds no responsibility or juristiction as to these purchases. We are merely recommending these stores.

We are responsible to your purchase of our store only. All shipping costs on purchases are non refundable unless the goods are damaged or lost in transit to you from us

Delivery of goods supplied from Yoga-ez

Also see Shipping

Our delivery is usually within one week of purchase. We do ask that you allow for 28 days delivery although this is most unusual to experience. If there are delays in delivery we will inform you at that time.

Most often the delay in the clothing lines is due to back order unavailability. This usually takes a week to resolve.

Delivery inland is by Royal Mail first class.

Overseas deliveries are by small packet Airmail, unless otherwise specified. Typically a parcel sent to the USA will take 5-10 days depending the state.

Cancellation of purchase

If you wish to cancel an order you have the right to cancel within seven days of your contract with us (your purchase) or within seven days of having received the goods (whichever is the longer). We will refund the total amount of money paid by you for the goods, less any collection costs and postage, within 30 days from the day on which we receive your notice of cancellation in writing. Refunds for valid claims will be made via the same method of payment as used to place the order.

Please be sure to include the following details with all returns: Your name, daytime telephone number, order number, and the reason for the return.

You must return the goods to us at your cost and we advise you to insure the goods adequately. If returned products are lost we will not be liable for them. If you have not returned the goods within 14 days of cancellation, or if you request it, we can collect the goods from you at your cost. Note: If you request us to arrange for a courier collection we are unable to specify the collection time and someone needs to be present when the courier comes.

In respect of holidays, retreats, workshops and all events that are advertised and promoted through Yoga-ez, any deposits, full payments or part payments are non refundable by Yoga-ez in the event of cancellation by the participant. Any refunds on such events are the sole responsibility of the advertising event organiser or organisation advertising on Yoga-ez.

It is important that any participant make sure they are adequately insured against cancellation by the organisers.

Where Yogaez has handled a booking any refunds due to cancellation by the client will be subject to a £50 administration charge.

Server outages and operational integrity

If, in the very unlikely event that either the site or affiliated sites with Yoga-ez are adversely affected or taken down, or made unable to access, trade or interact with due to events and occurances outside of our direct control, Yoga-ez, its partners and any affiliated businesses can in no way be held responsible for any losses that are incurred as a result of this happening. Furthermore any failure of the site to operate from time to time within the control of Yoga-ez, will in no way make Yoga-ez responsible for any losses that may be incurred by these happenings or for any subsequent problems that may be experienced by visitors, businesses or affiliates dealing with Yoga-ez. It is however Yoga-ez's stated policy and intention to keep the site in the best working order possible for people to interact and enjoy their visit and experience. We endeavour at all times to maintain a professional and informative site to all who visit and participate with Yoga-ez.com.

Trading address
Yogaez
11 Fairfield Gardens
Glastonbury

SOMERSET
BA6 9NH
UK

Tel: UK - 01458-837936

Tel: US/Canada: (886)-351-9681

Please print a copy of these terms and conditions for your own convenience

In any dispute all matters will be governed and dealt with under the appropriate laws and statutory legislation that are in operation within UK law at that time. No other legal area will be considered.

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